Wednesday, 2 March 2011

So that's it, then

After 33 years minus a year and a half at ITN in the 1980s I leave the BBC at the end of the month.

Hard enough to think about, let alone actually do it.

When I first walked into Broadcasting House in October 1978, Jim Callaghan was Prime Minister and Jimmy Carter President of the US. The Shah was still in power in Iran, the Berlin Wall was intact and the IRA had yet to murder Lord Mountbatten.

I've worked with amazing presenters Sir Robin Day, Nick Clarke, Eddie Mair and editors Julian Holland, Jenny Abramsky, Roger Mosey. And hundreds more.

My first assignment on the road was the Iranian embassy siege - a very minor role that included keeping the phone box free on the corner by the Royal Geographical Society.

The first programme I edited was an edition of The World This Weekend the Sunday after a recalled parliament had voted for the task force to go to recover the Falklands. Our interview with Foreign Office Minister Richard Luce ran out of time before we could ask 'will you resign?' Within 24 hours, he had resigned.

All of these things happened, of course, before some of the people I work with were even born. My own children studied as GCSE history events I had covered as a journalist.

Time to go.

I've done all of the jobs I want except one, and I'm pretty clear that I was always temperamentally unsuited for it. And one that I didn't want - ditto.

I'm resigned to a lifelong association the Hutton inquiry, report and fall out. Maybe one of the first things I'll be able to do outside the BBC is something I was unable to do inside it - finally give my own account.

So there'll be books ... more teaching ... columns .... coaching.

And life on the cold outside. Scary.

Friday, 14 January 2011

Libel reform

In case there's anyone out there who's anxious about libel reform - you will be, you will be - here's the video of my contribution to the Media Standards Trust debate at Gray's Inn on 11 January.

Enjoy.

Tuesday, 21 December 2010

Cold weather, cold reason

'THEY must do something' ... 'THEY can't do their jobs' ... 'THEY should be fired'.
I know for a fact that if I'd been forced to sleep rough at Heathrow or shuffle forward in a seven-hour queue at St Pancras I'd be one of those shouting loudest, calling for 'THEM' to do something and snarling at the 'incompetence' of it all.
I might even have agreed with Labour's Denis McShane that the Prime Minister should be out there with a shovel, or with the Conservative Mayor of London, Boris Johnson, that:
"It can't be beyond the wit of man surely to find the shovels, the diggers, the snowploughs or whatever it takes to clear the snow out from under the planes, to get the planes moving and to have more than one runway going."
I did enough of that kind of thing when the Eyjafjallajökull ash cloud threatened to hold me under casino arrest in Las Vegas in April or while repatriating son #1 from the Netherlands this time last year.
That doesn't make it rational.
And it's the lack of rationality in so much "Arctic Britain" coverage that is a genuine weakness in our adversarial media and politics. That makes it very hard to lift our eyes from 'somebody must resign' or 'bungling bosses' and take a hard look at what's really happening - and what we should do about it.

Assumptions

Breaking away from the conventional wisdoms and assumptions might be one place to start.
It's pretty astonishing to still be reading or hearing 'Europe or America can cope, why can't we?' - though the chaos in Switzerland, Germany and France, let alone the US, was pretty lightly reported at first, we all know about it now, surely?
Even the most efficient operations in the most efficient countries don't expect life to go on uninterrupted when two feet of snow falls. They talk instead of resilience, which means reasonable recovery time - 'reasonable' in this context meaning 24 to 36 hours. Not even the Finns have found a way of preventing the snow from falling.
But yes, Helsinki airport does keep going - because it has three runways (third runway for Heathrow anyone?), using only one at a time while clearing the other two when the snow is heavy. Comparisons with Heathrow should, but rarely do, take into account that it also has half the traffic and a fifth of the number of passengers.
It's not just about de-icing fluid and grit and snowploughs - and the wages of the people required to drive them or stand-by when it's not snowing - it's about big, expensive, controversial decisions on infrastructure. Or reducing our passion for cheap flights, always available.
Does our media coverage encourage or discourage that kind of debate?
Then there's the expectation that it's 'THEY' who must do something to ensure that life goes on without missing a step - and they don't because they're stupid or 'bungling' (again) and should resign.
Now, as it happens, there probably is something in Ferrovial's management of the British airports it bought back in 2006 that needs proper journalistic inquiry - the answer to the question of whether it's invested properly in resilience is almost certainly hidden away there in its balance sheets and annual reports.
Anyone looking? Or is that just too complicated? Simpler to call for the minister's head - though, of course, he has no power over BAA whatsoever.

'THEM' and 'US'

Then, of course, there's 'US'. In those European countries which do recover relatively quickly from big snowfalls, people themselves play a large part. The communes, 'THEY', are responsible for some things; you, the motorist or house owner, for the rest. And part of resilience is accepting the inevitable.
In my part of France - where, incidentally, it doesn't snow much more often than the UK - when the snow starts, the main roads up and down the valleys are ploughed, salted and gritted pretty well straight away; farmers pitching in to help. Whether nagged, pressed or as volunteers, I don't know.
Valley-side roads and those over the hills aren't even touched. Signs go up telling you the limit of snow treatment. No-one expects anything different.
Down in the Vosges and Alps, some roads and passes just stay closed 'til the spring. You go a different way. No-one expects anything different.
In some departments, car owners have to own winter tyres and/or snow chains - and use them when they're told to. No-one expects any different.
Want the track to your house cleared? Clear it then. One of the biggest selling items in the hypermarkets and garden centres is 50kg sacks of coarse salt. Everyone seems to buy it; everyone seems to use it. No-one expects any different.

Hibernation

It's some way, of course, from the hibernation that used to grip France in the Middle Ages and which, as Graham Robb explains in his excellent book The Discovery of France, persisted right up to the start of the 20th century.

"Human hibernation was a physical and economic necessity."


Robb writes:
"The tradition of seasonal sloth was ancient and pervasive. Mountain regions closed down in the late autumn ... Other populations in the Alps and Pyrenees simply entombed themselves until March or April ... According to a geographer writing in 1909, 'the inhabitants re-emerge in spring, disheveled and anaemic'."
Perhaps the most macabre acceptance of hivernal necessity was dealing with the dead. For obvious reasons, it was impossible to bury those who couldn't make it through the long winter night - so granny's corpse would be unceremoniously lobbed up onto the roof, where the snow would keep it preserved until March or April and when the proper obsequies could take place.
That's probably taking acceptance a bit too far - for the 21st century anyway. But it does illustrate the central point.
Our insistence that our world continue uninterrupted whatever the conditions of flood, storm or snow - and that 'THEY' have to ensure it for us - is such a corrosive idea it makes it almost impossible for us to think what we really should do.
How much extra - both privately and publicly - are we prepared to pay to ensure a better resilience, knowing that it will never be 100%?
Which are the private and what are the public responsibilities? What are reasonable expectations?
How much are we prepared to change or modify our lifestyles, either to mitigate the effects of a crisis or to try to avoid it?
How much do we just have to accept?
And so on. Importantly, though, do we have a mature enough, rational enough media to feed a mature and rational public discourse where we can expect our politicians to make mature and rational decisions?
Or should we just carry on shouting a lot?

Monday, 6 December 2010

Wikileaks - the salient point?

Pretty well everything that could be said about the Wikileaks diplodocudump has been said. Everyone's made up their mind about whether it's good or bad for the world/diplomatic communication/good government etc etc.

But here's something else to think about: what does it do to journalism?

It's an important question because, as I wrote earlier, we really do have to take care we don't lose investigative journalism and all it entails because we believe ersatz, hollowed out versions are the real thing.

We have to keep in focus, too, Wikileaks' agenda as set out by its oddly self-regarding founder Julian Assange. It and he are not friendly to journalism as we know it - and it wouldn't take too much conspiratorial insanity to construct a theory that this is all about busting traditional journalism.

Here's what Assange told an audience in London back in the summer, as reported by City University's Journalism Professor, George Brock.

Wikileaks, George Brock reports, started with a focus on places where government was least transparent:

"Then they moved on to places where 'the power structure is so sewn up that the press doesn't matter much' ... 'It's all bankrupt' he said ... 'All current political theory is bankrupt, all political thought, because we don't know what the hell is going on'.

You might have guessed by now that the established media are part of the problem. Journalists, he argues, are creating unreasonable public expectations. Their 'original sin' is to enjoy the imbalance of power. Why does someone want to read what a journalist has written? 'They're ignorant and you're not. You know more ... You can't lie but the opportunity to distort is large and prevalent.'

The reader can't see the whole picture so Wikileaks has to fill the gap. Once 'primary source material' is up on the web, the 'lying opportunities' shrink."

In essence, it's the journalism bypass theory, as popular with new media gurus as it was with Alastair Campbell and Peter Mandelson in the decade 1994-2004.

The diplodocudump was underwhelming - but that doesn't mean it was a Bad Thing; no journalist should argue that revelation itself doesn't serve the public interest. At the very least, it's about a partial correction of the information asymmetry between power and people.

But it wasn't and couldn't ever be an end in itself. Without the attentions and mediation of the very journalism he's declared broken, Assange may as well have fed the leaked diplomatic telegrams straight into the shredder (and, yes, I know they weren't actually on paper - cut me some figurative slack here) or indeed re-recorded Lady Gaga back onto the CD.

Journalism - especially investigative journalism - has many shortcomings. There's no science about what gets investigated and what doesn't; no guarantee that it's the biggest scandals - for want of a better word - that get nailed, nor that some lesser 'scandals' don't get a place in the public sphere they don't quite deserve.

No guarantee, either, that the evidence stacks up or that the 'truth' revealed is incontestable.

But because of the way most investigative journalism comes about - through a whistleblower who rightly or wrongly senses some kind of moral violation - it has that magic thing we call salience.

And it's salience that leaking on an industrial scale lacks. Leaking for the sake of leaking or in the hope of overwhelming both power and journalism as we know it.

Whistleblowing that lacks salience does nothing to serve the public interest - if we mean capturing the public's attention to nurture its discourse in a way that has the potential to change something material.

And the risk is this: that we persuade ourselves that Wikileaks-style transparency is a substitute for investigative journalism rather than the precursor of journalistic possibilities.

Thursday, 25 November 2010

Let's talk investigations

There's a lot of chatter about 'new' ways of doing investigative journalism - those 'new' ways being, inevitably, online, connected, networked, two-way, global and local etc etc.

The problem is, very few of the acts of journalism that the 'new' ways enable are actually investigative. Sure, they're ways of getting below the surface of data and issues and public policy - but 'investigative journalism' they just ain't.

This matters. Because there's any number of external pressures squeezing genuine investigation out of mainstream journalism. And it would be journalism's and the public's loss if we journalists stood by and allowed the name 'investigative journalism' to become hollowed out - but that's what's happening.

Examples. This from Vadim Lavrusik - who teaches social media at the Columbia School of Journalism in the US and for that reason alone is unlikely to be lukewarm about the journalistic possibilities of networking.

His is a beguiling account of "a society more connected than ever" in which "investigative journalists ... are now taking advantage of their online community relationships to help ... uncover potential wrongs".

He goes on to argue that 'tomorrow's reporters' will be able to:

"create contextualized social story streams that reference not only interviewed sources, but embedded tweets, Facebook postings and more."

And already, journalists are:

"leveraging the vast reach of social networks in unprecedented ways ... social media is enabling watchdog journalism to prosper."

Fine. As far as it goes. No-one could possibly argue with the benefits of networks that enable journalists to dig into any story. Or to tap into the experience and expertise that's out there. Or to commission communities and audiences to wear out some of the real or figurative shoe-leather that has to be sacrificed in the interests of reporting.

But this is, rightly, called Distributed Reporting. And it's a long way from investigative journalism, though it might well throw up leads that generate an investigation. But in essence, it's no more than .. well, basic journalism. All journalism has inquiry at its heart - anything else is PR or advertising. But inquiry is not the same as investigation.

Crowd sourcing, or community sourced mapping, is often cited as another 'new' form of investigation - but again, it's anything but and often falls some way short of even being journalism's raw material.

While it's possible to point to examples of mapping that have been robust, timely, accurate and of public use, there are - as I wrote here - those that haven't been and which, in spite of good intentions, ended up lacking rigour, being quickly out of date, misleading and inciting community behaviour that was anything but beneficial.

The third main category of 'new investigative journalism' is more properly a form of watchdog journalism' - the best UK example is Paul Bradshaw's beta site Help Me Investigate. It's a hugely successful site, of immense value which delivers a new form of networked journalism and has seeded a number of successful investigations.

But in itself, it's not investigative journalism - actually, Paul doesn't claim that it is. At its best, it's an exciting, broadly based watchdog journalism - helping keep the community's attention on the things power does in its name. And seeking answers.

All in the name?

Perhaps all we have here is a difference in terminology - but it's one that matters and matters a lot.

Investigative journalism is much more than sifting data or collecting data that would otherwise be uncollected. It's much more than asking the pointed, significant questions that take journalism beneath the surface facts. More than ensuring power is challenged.

In truth, all journalism is about one or more of those.

At some point, all investigative journalism is about uncovering something that's being deliberately hidden. Something that's it's in someone's interest to keep out of the light.

And it's about assessing the veracity, motives and context of sources that help you uncover what's hidden ... often without anything other than strong, circumstantial evidence to rely on.

It's about persistence - getting the key player to speak. Getting sight of the key document. Joining the dots hidden in confusing and often contradictory testimony.

And the relentless, self-critical checking and counter checking, testing hypotheses, testing alternative interpretations of the limited facts you have ... making the call on what you can and can't say. What's true not just in the detail but in the overall account.

The obvious point. It takes time, it takes money and it takes commitment - both of the individual reporter and of the news organisation.

Of course, inviting audiences and communities in, to use those networks to grind through what can be ground through or to add the expertise that's out there. But does anyone really think that we could have networked our way to the truth about Thalidomide or uncovered the 'third man' or identified the Omagh bombers. Or crowdsourced or community watchdogged our way to those hidden truths?

No. Thought not.

And the danger is, if we allow the term 'investigative journalism' to be applied to something that can be made to look and feel a bit like it's 'investigative' but really isn't. And which, into the bargain requires nothing of the same time, money and commitment - is a hollowed out shell - we'll lose the real thing.

Thursday, 4 November 2010

Can you hear me?

Whatever you think of Jon Stewart, his 'Rally to Restore Sanity' sticks an interesting question across the press coverage here of Al Qaeda's latest murderous plot.

Sure, that wasn't its purpose; that was more about creating a counter-voice to the vehement certainties that dominate US mid-term politics. Hence those banners:

"We could be wrong" or "If your idea can fit on a sign, you need a bigger idea."

Ho, ho. But deep inside is something that's more than just a parochial American, left/right, Tea Party/East Coast Liberal, Republican/Democrat thing. Take a look at this; it's part of Jon Stewart's closing homily:

"The press could hold its magnifying glass up to our problems, bringing them into focus, illuminating issues heretofore unseen.

Or they can use that magnifying glass to light ants on fire. And then perhaps host a week of shows on the sudden, unexpected, dangerous flaming ant epidemic.

If we amplify everything, we hear nothing."

Ring any bells? Probably.

But what's it got to do with us. And Al Qaeda. And coverage of the printer ink bomb plot?

Well, this was what Clark Kent Ervin (honestly), interviewed on BBC Radio 4's The World This Weekend, had to say; he was Inspector General when the US Department for Homeland Security was first set up. He resigned and is now a member of the Department's advisory council:

"We always tend to fight the last war.

Al Qaeda finds one vulnerability in our system, exploits it and then we close that vulnerability without anticipating what the next vulnerability they might exploit is."

Which brings us to the obvious question. Is the way that the British press tends to cover stories like this calculated to help us - citizens, voters, politicians - focus on anticipating future vulnerabilities?

Or is it - by raising alarm and fear and hunting for 'bunglers' - better calculated to ensure our political discourse and decision-making is backward looking and aimed principally at career preservation?

Take the Daily Mirror: its paper edition had the headline:

More Air Bombs Head for UK

Frightening headline suffering only from a complete lack of supporting evidence. It's almost as if truth doesn't matter. The Mirror website has the more restrained:

"Al-Qaeda may be plotting new Lockerbie-style bombing, experts warn"

adding it

"may herald the beginning of a new wave of al-Qaeda terror attacks"

and

"Britain could be among the frontline targets"

It could, of course. Or not. Without evidence, take your pick.

But what does this feel most like? "Holding a magnifying glass up to a problem" or "lighting ants on fire"?

And while it's vital, of course, that any security loopholes are closed, is this kind of fact-free, fear-focused journalism more likely to produce sound judgments about the true threat or decision-making that's more anxious to show it's across the last terror threat than that it's trying to anticipate the next?

The Attention Deficit of Crowds

Few of us haven't read James Surowiecki's The Wisdom of Crowds. Its positive slant on wise crowd behaviour is striking, compelling and - if you don't think too hard about it - persuasive. Striking, too, is the total absence of counter evidence; the testimonies of individuals crushed under the heels of history's self-harming rabbles.

If you haven't come across TWOC, the notion is this, concisely expressed in its subtitle: 'The many are smarter than the few.' Obviously, it's not quite that simple. There are conditions, but, once met, crowds - the argument goes - are wiser than you would predict or expect; often wiser than the experts.

They can guess the weight of an ox, for example, without much knowledge of bovine density. While so-called experts, on the other hand, locked in groupthink, will do daft things like invade the Bay of Pigs or precipitate the Wall Street Crash.

It's an idea that matters to us journalists. A lot. One of the transformations we've undergone in the past decade is to realise that 'the people formerly known as the audience' (the crowd) may be wiser, usually, than the few experts (we journalists). They might be closer to, or in, the story.

So we tell ourselves that our jobs now are a conversation with those wiser than us. We work with our former audiences, devise new ways of networking them and the information they have.

One approach to networked journalism that caught on fast was crowdsourcing ... and please don't pretend you don't know what it is.

In theory, crowd-sourced news and investigations are networked journalism perfection. In the same way that in classical economic theory markets are perfect and consumers perfectly rational. That's to say, not at all. Not a bit. Substitute 'herd' for 'crowd' and you start to get the drift.

Here's an example.

Penurie

During the October, anti-Sarkozy strikes, my local paper in France - Le Journal de Montreuil - launched what was, on the face of it, a fantastic piece of crowd-sourced journalism. But it turned into a journalistic travesty.

Now, Le Journal is a fantastic local paper - it's tragic that more British papers aren't as assiduous, public-minded and community-focused. It's not very 21st C - it's only been online for a year and its photographers still turn their lenses to the audience rather than players at any event.

Google Map of petrol shortages in France.

When petrol deliveries began to be interrupted - on 18 October - Le Journal had a brainwave and set up a simple Google Map to log 'penuries d'essence' - the petrol stations that had run out. The idea was that readers emailed the paper when they found a station that was voided of fuel.

Great idea. Over the next four days, the map sprouted blue flags marking empty stations. It was exactly what real people in real communities wanted to know. Real networked news.

Except two Bad Things happened. Or rather, one Bad Thing happened and another thing didn't. Which was a Bad Thing.

After the first few days, the rush of info slowed - so the map never became complete. Worse than that, as the blue flags sprung up over the map, car owners started to panic. For most of the region, there are only three or four petrol stations within 10km. Once the nearest one was flagged, people got in their cars - with tanks 7/8 full - and headed off to the next nearest without a flag. Just in case.

Of course, the absence of a flag didn't mean the presence of petrol - just that no-one had flagged it. So when the slightly panicking driver turned up at an unflagged station to find it had no petrol ... slight turned into total turned into queues, forecourt fistfights etc, etc.

Wise crowd?

After four days, deliveries restarted. Again, at first the newly replenished stations were flagged ... until there was enough petrol in the system for no-one to care enough about the map to email the paper - though not enough to ensure there was petrol everywhere.

Le Journal's experiment highlighted the problems with crowds and crowd-sourced journalism. First - crowds aren't always as wise in practice as the theory predicts they ought to be or could be. Self-interest is a powerful driver, even within the context of an exercise in public good.

Second - networked journalism needs a much higher level of journalistic 'curation' than its advocates will usually concede. Le Journal's flagging was haphazard and failed to reflect the true situation on the ground, especially when deliveries began once again and the crowd's enthusiasm for the exercise waned.

In the end, because it promised more than 'traditional' journalism but delivered less, it was worse than useless. Worse than a reporter's daily ring-round. And you don't get much more old-media than that.

In one of the villages on the way to one of my local petrol stations, there's an old church. In the 1790s, a 'crowd' of revolutionaries took over the building and renamed it a 'temple to reason and sanity' - words they scratched into the chalk brickwork of the exterior.

'Crowds', 'reason', 'sanity'. I'm not convinced.

Balancing the elephants

An insightful  post from Simon Wren Lewis  on fiscal reporting at the BBC and its recent report. Not much to disagree with ... except for t...